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Update: 2000/11/07
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Why won't Gateway technicians help me with products I buy from other sources and install on
my Gateway computer? Does installing other software and hardware void my warranty?
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This issue is for
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Installing 3rd Party hardware and applications shouldn't void your warranty, other than if anydamage to the PC is done by a direct result of said hardware or software. However, there are thousands of products available for your computer, and each of these have unique requirements for installation and use. Unfortunately, Gateway technicians will not support the profucts you buy from other sources and install on your Gateway computer. Gateway technicians can't possibly have access to all of the information necessaryto support all of these devices. The manufacturer or vendor of these products is usually the bestplace to turn when you need help with a 3rd party product.
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