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As of August 29,2001, Gateway Japan stopped all the sales and marketing activities.
However, we will continue to meet our service and support obligation to our current customers on the systems we sold.
Technical Support
- We will continue technical support by telephone and e-mail and repair service
- Telephone number and e-mail address will remain the same
- Term of warranty is subject to each customer's contract
- Inquiry
Technical Support in English :
Telephone : 045-339-6204 ( 9-18 hours weekday)
E-mail : support@gateway.jp
Homepage : http://jp.gateway.com/helpspot/english/
Technical Support in Japanese :
Telephone : 0570-00-2009 (24 hours 365 days)
E-mail : support@gateway.jp
Technical Support handling inquiry for Customer Service as well.
Gatewaynet
- We will continue to provide service.
- We will continue internet service to our subscribers
- Inquiry on gatewaynet
Telephone : 0120-41-4217
Gateway has named Vsource, Inc. as exclusive provider of warranty support for Gateway in Asia Pacific. To purchase additional support services from Vsource, please visit its web site at www.vsource2u.com.
8/29/2001
Gateway Japan, Inc.
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